SMS TERMS & CONDITIONS
Last Updated: August 13, 2026
Program Name: TruckVault, Inc. Conversational Texting
1. PROGRAM DESCRIPTION
By engaging in text messaging with a TruckVault representative, you agree to receive manual or automated SMS and MMS messages related to your custom product design, manufacturing specifications, quote requests, order updates, installation coordination, customer support, and follow-up service inquiries.
Participation in TruckVault's text messaging program is voluntary. Consent to receive text messages is not a condition of purchase.
4. OPT-IN
You may opt in to receive text communications by:
- Providing your mobile phone number to a TruckVault representative and consenting to receive text messages.
- Initiating a text message conversation with a TruckVault representative.
- Submitting your mobile phone number through a TruckVault form where SMS communications are disclosed and consent is obtained.
6. HELP AND SUPPORT
For assistance regarding TruckVault text messaging services:
- Reply HELP to any TruckVault message
- Email [email protected]
- Call (800) 967-8107
- Visit www.truckvault.com
8. PRIVACY
TruckVault respects your privacy and is committed to protecting your personal information.
Please review our Privacy Policy for complete details regarding how we collect, use, and protect information obtained through our website and communication services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data, consent records, and related personal information will not be shared with any third parties for marketing or promotional purposes.
TruckVault may share information with service providers solely as necessary to facilitate message delivery, maintain messaging records, support customer communications, and comply with applicable legal or regulatory requirements.
9. CHANGES TO THE MESSAGING SERVICE
TruckVault reserves the right to modify or discontinue the messaging program, including changing the telephone number used to provide messaging services, at any time.
If a telephone number changes, TruckVault will make reasonable efforts to notify affected participants. Messages sent to discontinued numbers may not be received.
10. DISCLAIMER OF LIABILITY
To the fullest extent permitted by law, TruckVault shall not be liable for any delayed, failed, misdirected, incomplete, or undelivered messages, nor for any errors within transmitted information.
TruckVault shall not be liable for any losses, damages, or actions taken in reliance upon information provided through the messaging service.