SMS TERMS & CONDITIONS

Last Updated: August 13, 2026

Program Name: TruckVault, Inc. Conversational Texting

 

1. PROGRAM DESCRIPTION

By engaging in text messaging with a TruckVault representative, you agree to receive manual or automated SMS and MMS messages related to your custom product design, manufacturing specifications, quote requests, order updates, installation coordination, customer support, and follow-up service inquiries.

Participation in TruckVault's text messaging program is voluntary. Consent to receive text messages is not a condition of purchase.

2. MESSAGE FREQUENCY

Message frequency varies based on your interactions with TruckVault and the status of your quote, order, installation, or service request.

3. COST DISCLOSURE

Message and data rates may apply. Charges are determined by your wireless carrier and service plan. TruckVault does not charge for sending or receiving text messages through this program.

4. OPT-IN

You may opt in to receive text communications by:

  • Providing your mobile phone number to a TruckVault representative and consenting to receive text messages.
  • Initiating a text message conversation with a TruckVault representative.
  • Submitting your mobile phone number through a TruckVault form where SMS communications are disclosed and consent is obtained.

5. OPT-OUT INSTRUCTIONS

To stop receiving text messages from TruckVault, reply STOP to any text message you receive from us.

Upon opting out, you may receive a final confirmation text message confirming your removal from the messaging program.

6. HELP AND SUPPORT

For assistance regarding TruckVault text messaging services:

7. SUPPORTED CARRIERS

Participating wireless carriers are not liable for delayed or undelivered messages.

Delivery is subject to effective transmission by your wireless carrier and is not guaranteed by TruckVault.

8. PRIVACY

TruckVault respects your privacy and is committed to protecting your personal information.

Please review our Privacy Policy for complete details regarding how we collect, use, and protect information obtained through our website and communication services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data, consent records, and related personal information will not be shared with any third parties for marketing or promotional purposes.

TruckVault may share information with service providers solely as necessary to facilitate message delivery, maintain messaging records, support customer communications, and comply with applicable legal or regulatory requirements.

9. CHANGES TO THE MESSAGING SERVICE

TruckVault reserves the right to modify or discontinue the messaging program, including changing the telephone number used to provide messaging services, at any time.

If a telephone number changes, TruckVault will make reasonable efforts to notify affected participants. Messages sent to discontinued numbers may not be received.

10. DISCLAIMER OF LIABILITY

To the fullest extent permitted by law, TruckVault shall not be liable for any delayed, failed, misdirected, incomplete, or undelivered messages, nor for any errors within transmitted information.

TruckVault shall not be liable for any losses, damages, or actions taken in reliance upon information provided through the messaging service.

11. CONTACT INFORMATION

TruckVault, Inc.

Email: [email protected]

Phone: (800) 967-8107

Website: www.truckvault.com